Privacy Policy

Last updated: 21 October 2026
Organization: PACE – Progressive Action for Community Empowerment

PACE is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect information when you use this website or contact us about our programs, events, products or services.

1. Information We Collect

We may collect the following types of information:

• Information you send us: your name, email address, phone number, subject and message when you use our contact form, and any details you share when you contact us by email, phone or WhatsApp.
• Participation information: details you give us when you take part in programs, workshops, events or training sessions.
• Technical information: like most websites, our servers may record technical information such as your IP address, browser type and the pages you request.

2. How We Use Your Information

We use your information to:

• respond to your messages and enquiries;
• arrange products or services you ask about;
• organize and run programs, workshops, events and training;
• share updates about PACE’s work, where you have agreed to receive them;
• keep the website working and secure, and prevent spam;
• comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. How We Store and Protect Your Information

Messages sent through the contact form are stored in the website’s administration system and sent to PACE’s email inbox. Access is limited to authorized PACE team members. We take reasonable steps to protect your information from unauthorized access, loss or misuse, but no website or internet transmission can be guaranteed to be completely secure.

4. Sharing Your Information

We may share your information only:

• with service providers who help us run this website and communicate with you, such as our hosting and email providers;
• when required by law, regulation or legal process;
• to protect PACE’s legal rights or the safety of participants.

We do not share your information for marketing purposes without your consent.

5. Cookies and Third-Party Services

This website uses cookies that it needs in order to work, for example to keep your session and protect forms from misuse. It may also record how visitors use the site, such as which pages are visited. The website loads content from other services, including Google (reCAPTCHA spam protection, Google Maps and Google Fonts), and links to WhatsApp and social media. Those services have their own privacy policies. You can block cookies in your browser, but some features, such as the contact form, may not work properly.

6. Your Rights

You have the right to:

• ask for the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your personal information;
• withdraw your consent to receive updates from us.

You may also have rights under Kenya’s Data Protection Act, 2019. To exercise your rights, email us at info@pacekenya.org.

7. Retention of Data

We keep personal information only for as long as necessary for the purposes described in this policy or to comply with legal obligations. When it is no longer needed, it is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external websites. PACE is not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

9. Children’s Privacy

Our services and programs are intended for youth participants under the supervision of parents or guardians. We do not knowingly collect personal data from children without parental consent.

10. Changes to This Privacy Policy

PACE may update this policy from time to time. Changes will be posted on this page with the “Last updated” date changed. Continuing to use the website after a change means you accept the updated policy.

11. Contact Us

For questions or requests about your personal information:

Email: info@pacekenya.org
Phone: +254 708 003 481
Address: Thika, Kenya